5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use
cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and
pixels) to gather information when you interact with our Services. Some online tracking technologies help us
maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and
assist with basic site functions.
We also permit third parties and service providers to use online tracking
technologies on our Services for analytics and advertising, including to help manage and display advertisements,
to tailor advertisements to your interests, or to send abandoned shopping cart reminders (depending on your
communication preferences). The third parties and service providers use their technology to provide advertising
about products and services tailored to your interests which may appear either on our Services or on other
websites.
To the extent these online tracking technologies are deemed to be
a "sale"/"sharing" (which includes targeted advertising, as defined under the applicable
laws) under applicable US state laws, you can opt out of these online tracking technologies by submitting a
request as described below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?"
Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice : https://app.luckpik.com/cookies.
Google Analytics
We may share your information with Google Analytics to track
and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services,
visit
https://tools.google.com/dlpage/gaoptout
. For more information on the privacy practices of Google, please visit the
Google Privacy & Terms page.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial intelligence,
machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered by
artificial intelligence, machine learning, or similar technologies (collectively, "AI Products").
These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this
Privacy Notice govern your use of the AI Products within our Services.
Our AI Products
Our AI Products are designed for the following functions:
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line
with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your
personal information throughout the process, giving you peace of mind about your data's safety.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you
choose to register or log in to our Services using a social media account, we may have access to certain
information about you.
Our Services offer you the ability to register and log in using your
third-party social media account details (like your Google or Apple logins). Where you choose to do this, we
will receive certain profile information about you from your social media provider. The profile information we
receive may vary depending on the social media provider concerned, but will often include your name, email
address, friends list, and profile picture, as well as other information you choose to make public on such a
social media platform.
We will use the information we receive only for the purposes that are
described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note
that we do not control, and are not responsible for, other uses of your personal information by your third-party
social media provider. We recommend that you review their privacy notice to understand how they collect, use,
and share your personal information, and how you can set your privacy preferences on their sites and apps.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep
your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless
otherwise required by law.
We will only keep your personal information for as long as it is necessary
for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by
law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping
your personal information for longer than the period of time in
which users have an account with us .
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not possible (for example,
because your personal information has been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to
protect your personal information through a system of organizational and technical security
measures.
We have implemented appropriate and reasonable technical
and organizational security measures designed to protect the security of any personal information we process.
However, despite our safeguards and efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or
guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and from our Services is at your own
risk. You should only access the Services within a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not
knowingly collect data from or market to children under 18 years of age or the equivalent age as specified by
law in your jurisdiction.
We do not knowingly collect, solicit data from, or market to children under
18 years of age or the equivalent age as specified by law in your jurisdiction, nor do we knowingly sell such
personal information. By using the Services, you represent that you are at least 18 or the equivalent age as
specified by law in your jurisdiction or that you are the parent or guardian of such a minor and consent to such
minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of
age or the equivalent age as specified by law in your jurisdiction has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from our records. If you become aware of any
data we may have collected from children under age 18 or the equivalent age as specified by law in your
jurisdiction, please contact us at support@luckpik.com.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such
as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow
you greater access to and control over your personal information. You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may include the right (i) to request access and
obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the
processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to
automated decision-making. If a decision that produces legal or similarly significant effects is made solely by
automated means, we will inform you, explain the main factors, and offer a simple way to request human
review. In certain circumstances, you may also have the right to object to the processing of your personal
information. You can make such a request by contacting us by using the contact details provided in the
section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable
data protection laws.
Withdrawing your consent: If
we are relying on your consent to process your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your
consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?" below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account, you can:
- Log in to your account settings and update
your user account.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may retain some information in our files to
prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookies and similar technologies: Most Web browsers
are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove
cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain
features or services of our Services. For further information,
please see our Cookie Notice: https://app.luckpik.com/cookies.
If you have questions or comments about your privacy rights, you may email
us at support@luckpik.com.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems
and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal
your privacy preference not to have data about your online browsing activities monitored and collected. At this
stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such,
we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future,
we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT
signals, we do not respond to them at this time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are
a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland,
Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or
Virginia, you may have the right to request access to and receive details about the personal information we
maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal
information. You may also have the right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by applicable law. More information is provided
below.
Categories of Personal Information We Collect
The table below shows the categories of personal information
we have collected in the past twelve (12) months. The table includes illustrative examples of each category and
does not reflect the personal information we collect from you. For a comprehensive inventory of all personal
information we process, please refer to the section "WHAT INFORMATION DO WE
COLLECT?"
| Category |
Examples |
Collected |
|
A. Identifiers
|
Contact details, such as real name, alias, postal address,
telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol
address, email address, and account name
|
NO
|
|
B. Personal information as defined in the California Customer
Records statute
|
Name, contact information, education, employment, employment
history, and financial information
|
NO
|
|
C. Protected classification characteristics under state or federal
law
|
Gender, age, date of birth, race and ethnicity, national origin,
marital status, and other demographic data
|
NO
|
|
D. Commercial information
|
Transaction information, purchase history, financial details, and
payment information
|
NO
|
|
E. Biometric information
|
Fingerprints and voiceprints
|
NO
|
|
F. Internet or other similar network activity
|
Browsing history, search history, online behavior, interest data,
and interactions with our and other websites, applications, systems, and advertisements
|
NO
|
|
G. Geolocation data
|
Device location
|
NO
|
|
H. Audio, electronic, sensory, or similar information
|
Images and audio, video or call recordings created in connection
with our business activities
|
NO
|
|
I. Professional or employment-related information
|
Business contact details in order to provide you our Services at a
business level or job title, work history, and professional qualifications if you apply for a job with
us
|
NO
|
|
J. Education Information
|
Student records and directory information
|
NO
|
|
K. Inferences drawn from collected personal information
|
Inferences drawn from any of the collected personal information
listed above to create a profile or summary about, for example, an individual’s preferences and
characteristics
|
NO
|
| L. Sensitive personal Information |
|
NO
|
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the
collected personal information as needed to provide the Services or for:
- Category H - We don't collect
or keep any sensory data.
Will your information be shared with anyone
else?
We may use your personal information for our own
business purposes, such as for undertaking internal research for technological development
and demonstration. This is not considered to be "selling" of your personal
information.
We have not disclosed, sold, or shared any personal
information to third parties for a business or commercial purpose in the preceding twelve
(12) months. We will not sell or share personal information in the future belonging to
website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws.
However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law.
These rights include:
- Right to know whether or not we are processing your personal
data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously
shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it
is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal
data, or profiling in furtherance of decisions that produce legal or similarly significant effects
("profiling")
Depending upon the state where you live, you may also have the following
rights:
- Right to access the categories of personal data being processed (as permitted by
applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have
disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and
Maryland)
- Right to obtain a list of specific third parties to which we have disclosed
personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
- Right to review, understand, question, and correct how personal data has been
profiled (as permitted by applicable law, including the privacy law in Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by
applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected
through the operation of a voice or facial recognition feature (as permitted by applicable law, including the
privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by emailing us
at support@luckpik.com,
or by referring to the contact details at the bottom
of this document.
We will honor your opt-out preferences if you enact the Global Privacy Control (GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate
an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does
not submit proof that they have been validly authorized to act on your behalf in accordance with applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your
identity to determine you are the same person about whom we have the information in our system. We will only use
personal information provided in your request to verify your identity or authority to make the request. However,
if we cannot verify your identity from the information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity and for security or fraud-prevention
purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your request and the agent will need to
provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline
to take action regarding your request, you may appeal our decision by emailing us at support@luckpik.com. We
will inform you in writing of any action taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state
attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as
the "Shine The Light" law, permits our users who are California residents to request and obtain from
us, once a year and free of charge, information about categories of personal information (if any) we disclosed
to third parties for direct marketing purposes and the names and addresses of all third parties with which we
shared personal information in the immediately preceding calendar year. If you are a California resident and
would like to make such a request, please submit your request in writing to us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
14. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: You may have additional rights based on the country you reside in.
Australia and New Zealand
We collect and process your personal information under the obligations and
conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020 (Privacy Act).
This Privacy Notice satisfies the notice requirements defined in both
Privacy Acts, in particular: what personal information we collect from you, from which sources, for which
purposes, and other recipients of your personal information.
If you do not wish to provide the personal information necessary
to fulfill their applicable purpose, it may affect our ability to provide our services, in particular:
- offer you the products or services that you
want
- respond to or help with your requests
- manage your account with us
- confirm your identity and protect your
account
If you are unsatisfied with the manner in which we address any complaint
with regard to our processing of personal information, you can contact the office of the regulator, the details
of which are:
15. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update
this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version
will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material
changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by
directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of
how we are protecting your information.
16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this
notice, you may contact our Data Protection Officer (DPO) by email at support@luckpik.com.
17. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or
state of residence in the US, you may have the right to request access to the personal information we collect
from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You
may also have the right to withdraw your consent to our processing of your personal information. These rights
may be limited in some circumstances by applicable law. To request to review, update, or delete your personal
information, please contact us via support@luckpik.com.
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.